The Help Desk offers the College community a central line for questions and problem resolution. The Help Desk is here to answer student, faculty and staff questions on College supported software, College-owned hardware, and network problems including PCs, Macs, printers, and network connections.
The Help Desk will provide the first line of assistance to you. If other Information Technology Services staff knowledge and resources are needed, your call will either be forwarded to the proper person or an ITS work order "ticket" will be submitted to the proper specialist.
Submit a Help Desk ticket online: http://offices.holycross.edu/helpdesk/ticket