Contact Information
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- ITS Help Desk »
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- Password Reset »
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Contact Information
Help Desk Location: Fenwick Hall, Lower Level, Room 021
Main ITS Office Location: Smith Hall, 1st floor, Room 101
Hours: 8 a.m. - 5 p.m., Monday through Friday
E-mail: helpdesk@holycross.edu
Phone: (508) 793-3548
Fax: (508) 793-2711
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General Computing
Top Smart Computer Usage Tips/Hints
Do not rely on Disks Disks are not a reliable way to save documents or other important work. Disks can easily become unreadable with simple everyday use and travel. It is always best to save backup copies of your work, especially on your personal P: drive. You are given access to this drive when logged into Novell. (The P: drive is also helpful because it can be accessed on any campus computer with Novell installed). Bring all computer/warranty information and CD's Bringing all your warranty information and installation CD's to campus will enable you to receive quicker service from Help Desk staff, RCCs and area vendors.
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