Contact Information
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Contact Information
Help Desk Location: Fenwick Hall, Lower Level, Room 021
Main ITS Office Location: Smith Hall, 1st floor, Room 101
Hours: 8 a.m. - 5 p.m., Monday through Friday
E-mail: helpdesk@holycross.edu
Phone: (508) 793-3548
Fax: (508) 793-2711
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User Login
Accessing E-Mail From Other Mail Clients or Wireless Devices
Smartphones, Tablets (e.g., iPhone, Android, iPad, etc.):
Faculty and Staff
We have available for Faculty and Staff a new mobile synch server, GroupWise Mobile Server (GMS). This allows email, calendar, and contacts to be accessed on devices such as Android phones, iPads, iPhones as well as many others. If you are interested in adding this service to your device, please send an email to helpdesk@holycross.edu When we receive your request, we will add your account as well as send you the necessary information to set it up. For a list of devices that support this feature please see http://wiki.novell.com/index.php/Data_Synchronizer_Mobility_connector_devices Note: Blackberry users can use the Blackberry Enterprise Server (BES), by filling out a Blackberry Enterprise Server (BES) request form and sending it to ITS at PO ITS. A nominal charge applies. Using an IMAP account Incoming IMAP Server: Outgoing mail Authenticated SMTP Server:
Note to iPhone and iPad users: if you use GroupWise WebAccess via a web browser, be sure to check "Use the basic interface" in order for it to work properly.
Connecting Other E-mail Clients (e.g., Outlook or MacMail):
You are able to access your Holy Cross e-mail from other mail clients (i.e. Outlook or MacMail) by following the steps above for setting up an IMAP account. Updated: December 2010 |
